You Have Heard What We have to Say - Now See What Our Clients Have To Say.
If you are thinking about CHANGING AGENT, we hope that this will help you decide. Listed below are some of the recent reviews which earnt Jacksons a place in the BEST ESTATE AGENCY GUIDE AWARDS. These are a selection of recent reviews from sellers and buyers with differing scenarios.
This is what Miss Brooks had to say about selling with Jacksons
"Jacksons have been absolutely amazing the whole way through our sales process. Always very polite and professional and respond back promptly when contacted with queries. Stephanie made what could have been a stressful time easier with her knowledge and expertise with the sales process. I would 100% recommend Jacksons and will definitely be using them again in any future sale of our home."
Staff comment
"Thank you to Stephanie for your help and always being at the end of the phone or email to reassure and listen and progressing our sale professionally."
This is what Mr Bruce had to say about buying with Jacksons.
Comment
"Our experience with Jacksons has been brilliant. Having had issues with our solicitor, Stephanie was able to maintain communications with us continuously throughout the process and kept us informed the whole way through. She is a credit to Jacksons."
Staff comment
"As above - Stephanie has been brilliant from start to finish."
This is what Mrs T had to say in December 2021. She had let her property with us for several years and then decided to sell.
Comment
"Jacksons are an extremely knowledgeable, approachable, and well-coordinated team and all staff members are always extremely courteous and professional. They will go the extra mile to secure fair and positive outcomes for their customers and their communication skills are excellent. We were completely happy to entrust the sale of our property, (and, previously, the letting of the same property for several years) to them, confident in the knowledge that their judgements were consistently sound. We would not hesitate to recommend both their sales and letting teams and they thoroughly deserve to be rated as outstanding."
Staff comment
"We have had the most contact with Mazie Couchman, David Hopkins, Stephanie Hall and Ruth Eastwood and they have all given a consistently brilliant service, but I have to say that everyone in the office I have come into contact with has been a pleasure to deal with. They really are an outstanding team."
This is what Mr & Mrs Baker had to say. They had long standing tenants in their property and were overseas whilst we were transacting this sale.
Comment
"As clients living overseas, this only added to the pressure and stress, but all the team have in our opinion gone over and beyond our expectations. Professional yet personable and always giving a calming approach to whatever has arisen"
Staff comment
"Special mention to David for securing such a quick sale, to Stephanie for her outstanding sales progression, Sandra for calming me down! Max for all the property visits to check all ok and to Maizie for answering the phone to us! Jacqui for your advice and expertise when dealing with our tenants. We cannot thank you enough."
This is what Mrs Kelly had to say. She had lived for a long time in the same property and was moving to a different area.
Comment
"Jacksons Estate Agents were an absolute delight to deal with, from our first enquiry regarding valuation right up to exchange of contracts! We chose Jacksons because we wanted a more personal experience that we felt may have been lost with the bigger operators. We are so happy we did. All of the team provided the highest level of customer service. They were always a delight to deal with. Thank you, Jacksons!"
Staff comment
"I would particularly like to mention Jacqui and Steph for their outstanding customer service...thank you ladies for getting us through the house buying process and for saving our sanity in dealing with the little hiccup on exchange day! You are stars! As indeed are the whole team. Thanks"